As water and wastewater infrastructure ages and deteriorates, the cost of replacing it all becomes a growing concern. Replacement costs can be astronomical and, and it doesn’t help that many utilities have not planned for the inevitable expenditures for replacement. When providers cannot postpone replacement of this infrastructure, the high costs come as a shock to previously oblivious rate-paying customers. The resulting conflict between providers and ratepayers can be enough to cause gnashing of teeth for even large, well-heeled utilities. Unfortunately, the problem can occasionally be insurmountable for small water systems.
The EPA reports that water utilities serving fewer than 3,300 customers – make up nearly 85% of all water systems in the United States. For these systems, the cost of infrastructure replacements is more than large, it’s unbelievable. The small town of Lebannon, OR provides a good example. The cost of replacing Lebannon’s incredibly old water treatment plant is going to cause water rates to increase by 60% is only one example among many of how major capital replacement costs in one small town can lead to a significant increase in customer water rates.
When presented with such high cost for replacing important equipment and infrastructure, what should a small utility do? There are no simple answers. The seemingly endless supply of grant dollars for these systems has all but disappeared, meaning that in order to avoid a 60% rate hike, even small utilities have to plan ahead for their replacement needs. Back in Lebannon, OR, the old water treatment plant had been in service since 1946! Running at capacity, the plant was only able to stay one day ahead of demand. It is not surprising that the facility would need to be substantially upgraded or replaced at some point – at least some time around the 64th year of service.
Replacement costs and expenditures for major upgrades can be estimated by qualified engineers. Communities can initiate smaller scale rate increases to establish a fund in anticipation of these costs. Communities can also use these funds to establish debt capacity for financing of the total facility replacement cost. Planning for future replacement is essential for small utility and water providers that may not currently have cash funds or access to credit markets.
Massive and surprising increases to water service rates can be avoided by realistic financial planning done well in advance. Water Utility Consultants can help move the process along, but there is a great deal that local utilities can do without consulting help – beginning with understanding the need to plan. Accurately estimating the remaining service life of existing facilities is critical. Acquiring estimates for plant and facility replacement is also possible without too much additional help. Then, the utility has reasonably accurate information upon which to base future decisions.
As facility-life expectancy and replacement costs are understood and at least estimated, informed decisions can be made that may preclude imposing massive rate hikes on consumers. Utilities can then work within the community to research the best way to fund the replacement project and to set realistic expectations for future fee increases. Will most utilities have to increase service fees? Most likely, the answer to this is ‘yes.’ Although the costs are expensive, preparing in advance to replace aging infrastructure and establishing a solid financial plan to guide funding, utilities can avoid having to inform customers of sometimes staggering and unexpected fee increases. Utilities that wait until an integral facility becomes inoperable have narrowed their options to zero and are inviting trouble.
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